Course Ref: HR.1C

Course Subject: Human Resources

Who should attend?

• HR Practitioners who are responsible for the development of HR Strategy and or delegates who are responsible for operational delivery of recruitment, appraisal management, training or staff development.

Course objectives

• To develop effective HR Strategies
• To manage effective recruitment and selection
• To develop effective training and development pathways
• To conduct effective performance appraisals
• To support non HR colleagues in recruitment and selection and performance appraisal and HR strategic policy implementation

Course content

Effective HR Strategies

• Key objectives and outputs from HR Strategy
• Identifying the current baseline
• Developing support mechanisms and policies – recruitment, training and development, performance management, disciplinary frameworks
• Ensuring legal compliance

Recruitment and Selection of staff

• Identifying key essential and desirable skills criteria
• Developing effective job/ role descriptions to attract talent
• Selection criteria and scoring systems
• The use of psychometrics
• Supporting non HR colleagues in the recruitment and selection process

Training and Development

• Identifying training needs
• Choosing and sourcing training delivery – internal capability, external training
• Measuring and evaluating training and development
• Developing Continuous Professional Development (CPD) Programmes

Conducting effective performance appraisals

• Pre appraisal planning
• Communicating effectively with the appraisee
• Managing the appraisal environment – constructive, handling difficult situations, conflict management
• Recording and documenting the appraisal
• Supporting non HR colleagues in the appraisal process

Interviewing skills

• Developing effective questioning techniques
• Creating the optimum interview environment
• Overcoming challenges within the interview
• Supporting non HR colleagues in interviewing technique