Course Ref: OP.2A

Course Subject: Operations Management

Who should attend?

• Purchasing executives, senior managers, and professional staff from supply chain management, logistics and inventory planning and control
• General managers wanting to understand the procurement function
• Project managers involved in plant and equipment development projects
• Technical personnel involved in performance specification of plant and equipment
• Engineering planners working with complex maintenance material requirements
• Quality managers seeking to understand how suppliers are selected

Course objectives

• To set up and manage a procurement activity
• To select suppliers using appropriate evaluation methods and criteria
• To measure supplier performance
• To identify ways to increase procurement effectiveness and efficiency
• To work with user departments to improve procurement within the organisation
• To manage supply-side risk using contractual methods

Course content

Role of the Procurement Function

• Key responsibilities
• Supporting operational requirements
• Managing supplier relationships
• Supporting strategic goals
• Detecting and preventing fraud

Managing the Purchasing Process

• Making the case to purchase
• Deciding the procurement strategy
• Advertising the contract
• Generating interest
• Running the competitive cycle
• From ITT to contract award and beyond

Managing Tender Requests and responses

• Capturing user requirements
• Documenting the scope of work
• Output based specifications
• Evaluating tender responses
• Further competitive activity

The Supplier Perspective on Bidding

• Researching the client
• Understanding client requirements
• Identifying competitive advantage
• Qualification of opportunities
• Ethical supplier behaviour

Creating Appropriate Contract Documentation

• Principles of contract law
• Drafting your terms and conditions
• Using contract templates
• Managing risk through the contract
• Contract case studies