These courses will use structured sales and customer service training frameworks to ensure successful prospecting and positive closing. They will provide delegates with the knowledge and the opportunity to develop the skills required to ensure that customer satisfaction reaches the highest levels possible in order to build ongoing profitable relationships and to gain more business.
| Ref | Dates | Weeks | Title |
|---|---|---|---|
| SL.1 | 11/02/08 - 15/02/08 18/08/08 - 22/08/08 |
1 | Inspirational Sales Techniques |
| SL.2 | 02/06/08 - 06/06/08 13/10/08 - 17/10/08 |
1 | The Principles of Customer Relationship Management |
Protocol Officer – Ministry of Communications, NigeriaIt has been a wonderful experience being with LCT. I loved everything concerning LCT and wish to come back.