Sorry there are no dates available for this course.
Who should attend:
PA's and secretaries who also take responsibility for the day-to-day running of the office.
Secretaries wishing to expand their management skills and knowledge.
What you will learn:
Acquire the key management skills and how to incorporate this into your daily role function.
Ensure the smooth running of your office through effective planning, time management and influencing skills.
Improve the flow of information through effective systems and procedures
Confidently be able to deal with a variety of situations using effective communication, assertive techniques and understanding of management applications.