Dates for this course

27/09/10 - 01/10/10

08/11/10 - 12/11/10

Who should attend:

• Personal assistants wishing to enhance their management skills
• Secretaries seeking to work for top-level directors
• Senior secretaries aiming for promotion to personal assistant posts PAs and secretaries who also take responsibility for the day-to-day running of the office. 

Course objectives:

• To manage your duties more confidently, efficiently and effectively
• To prepare for promotion to the role of personal assistant
• To perform as part of the management team 

Course content:

• Management theories
• Team building and leadership
• Report writing
• Arranging meetings and taking minutes
• Personal effectiveness, time management
• Personal communication skills
• IT tips and tricks
• Introduction to human resource management
• Introduction to public relations