Effective Coaching and Mentoring

Course Ref: HR.7   Course Subject: Register for this course

Dates for this course

18/05/09 - 22/05/09

Who should attend:

  • Directors, managers and supervisors who are responsible for the performance and development of others.
  • Progressive Managers of all levels committed to a learning and development organisation.
  • Newly promoted managers looking to expand their people development skills.
  • All those aware of the importance of their input in developing an excellence performance ethos.
  • It will also benefit HR professionals and HR Managers seeking to create positive Learning & Development within their organisation.


What you will learn:

  • Understand the benefits of coaching and mentoring and it’s importance in improving organisational performance  
  • Different tools and techniques of coaching in dealing with the complexities of individuals and situations to achieve the desired outcomes  
  • How coaching and mentoring fits into an organisational context, and how this creates an excellence performance ethos in organisations
  • Learn and be able to apply the skills of coaching and mentoring
  • Review the use of structured coaching and mentoring in Career Development Programmes
  • NLP and the use of language patterns in positively influencing change and performance

The course will cover:
 

  • Effective Communication Skills
  • Listening and questioning techniques for skill assessment and improvement
  • The Coaching and Feedback Model
  • Diffusing Negative Behaviour to Positive Outcome
  • Mentoring and Career Development
  • Rapport Building in Effective Coaching
  • Positive People Development
  • Introduction to Neuro Linguistic Programming (N.L.P) & relationship building techniques
  • The Learning & Development Organisation
  • Creating Coaching for outcome and excellent performance
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