London Corporate Training

Dates for this course

11/05/09 - 15/05/09

19/10/09 - 23/10/09

Who is it for?

Executives, Senior Officers and Managers from within, but not limited to :

• Port Authorities,
• Government Ministries,
• Line Reporting Agencies,
• National, Regional and Parastatal bodies,

that are responsible for either the planning and or implementing Institutional Reform and Organisational Change in the quest for Port Modernisation and Improved Port Performance, also

• Private sector companies that are seeking knowledge and information regards the Port Reform Process

Why?

The UK Port Transport sector is abundant in experience, knowledge and skills in the Process and Practice of achieving Port Reform.

Whilst the UK process of Institutional and Organisational Change is often seen as being too radical, Observers and Practitioners alike now conclude, that despite the positive experiences of other countries, there is no single solution available as a successful Port Reform transplant..

The UK Port Transport industry, now over more than 15 years downstream of the reform process portrays an industry of Growth and Investment, where high levels of Customer Satisfaction and continuous improved port performance are the norms

It is this environment that sets the scene for this programme.

Course Aim.

Drawing on the experience of the UK, this course aims to enlarge thinking, encourage and facilitate wider development, show how to react with confidence in decision-making.

Benefits of Attending.

• Ability to apply modern Management Tools and Techniques.
• Appreciate the various Port Concession models.
• Contribute to Port Reform / Modernisation process.
• Create and implement an action plan for significant improvement in your area of responsibility.
• Develop strategies to improve port performance.
• Familiarisation of Port Reform Terminology.
• Gain experience and understanding of ports in a Pre & Post Port Reform Environment.
• Insight into Best Practice methods, measuring port performance.
• Participate in a Workshop / Discussion session with an International Port Operator or Port Concession holder.
• Think more broadly and creatively about the role and contribution of a Port Authority Pre & Post Port Reform.
• Understand the Scope (and) elements of the Port Reform process.
• Understanding the different types of Port Ownership.
• Work within the Framework and Modules of the World Bank Port Reform Tool Kit.

Programme Outline

Elements of the Management of Institutional and Organisational Change.

• Approaches to Change Management
• Analysing Strengths, Weaknesses, Opportunities and Threats (SWOT)
• The PESTLE critique
• The role and application of Force Field
• The mix of Productivity, Performance, Safety and Quality
• Specifying, monitoring and reviewing performance ( The Feed Back Loop)
• Aspects Motivation, Leadership and Teambuilding
• Appraising projects and options
• Principles of planning and implementing reforms - a holistic approach

Principle Elements of Port Reform

• Framework for Port Reform
• The Evolution of Ports in a Competitive World
• Alternative Port Management Structures and Ownership Models and reasons
• Financial Implications of Port Reform
• Labour Reform and Related Issues Implementation
• Organisational and Administrative aspects after Port Reform

Supporting Features

• Contributions and presentations by Industry Experts
• Visit to Selected UK Ports
• Mix of dissemination and learning modes

Recent supporting assignments undertaken by the Programme Director relating particularly to Organisational Change and Institutional Reform are:

• Australia - Strategic Study for Victoria Ports Authority:
• Portugal - Post Privatisation Study for the Port of Setubal:
• IHE Delft- The Netherlands - International Port Management Programme - Port Privatisation
• Kuwait - for Saudi Texaco Oil Company - Proven Management Techniques
• Ghana - Pre -Privatisation studies - for the private stevedoring sector -
• Mauritius - Human Resources and Strategic Planning - in a Post Reform domain
• Dubai - Review Human Capital for the Ports, Customs and Freezone Corporation
• Oman - Strategic Review of Human Resources
• Nigeria - Port Privatisation ( in London and Lagos for Nigerian Ports Authority)
• Nigeria - Port Concessioning, Centre , Lagos British High Commission / NPA
• Nigeria - In London / Felixstowe / Southampton/ Bristol for NPA & BPE Abuja
• Nigeria - Port Concessioning for MWU of Nigera, federal Ministry of Transport & NPA