Influencing Skills, Assertiveness and Negotiation

Course Ref: HR.10   Course Subject: Register for this course

Dates for this course

24/11/08 - 28/11/08

26/01/09 - 30/01/09

06/07/09 - 10/07/09

26/10/09 - 30/10/09

16/11/09 - 20/11/09

Who should attend:

  • Senior Managers and Directors, who would like to communicate with influence and charisma.
  • All those aware of the importance of being a confident influencer and positive negotiator. 
  • Anyone wanting to enhance his or her management skills and portfolio.
  • Managers involved in roles where negotiation and influencing form a large aspect of their role.
  • HR Practitioners and Professionals involved in negotiation and Employee Relations & Remuneration Negotiations.

What you will learn:

  • Understanding the principles, benefits & challenges of assertive communication
  • Learn and apply assertiveness techniques to influence effectively
  • An overview of Emotional Intelligence and Advanced Management applications.
  • Become an expert at building workplace relationships through the use of effective communication skills, emotional intelligence and NLP.

The course will cover:

  • Assertiveness Skills – understanding the various models.
  • Effective Communication Skills
  • Effective Listening and questioning techniques
  • Building rapport and common ground in effective negotiations
  • Introduction to Neuro Linguistic Programming (N.L.P) & relationship building techniques
  • Emotional Intelligence in Management
  • The influencing strategy
  • Achieving a win-win situation in Negotiation
  • Negotiating Strengths and Weaknesses
  • Maximising good use of Body Language to positively influence
  • Personal Presentation Coaching
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This was a most refreshing and rewarding course. It was particularly impacting as the course content was amended to fit my particular needs.

Assistant Chief Petroleum Inspections Officer – Department of Petroleum Resources, Nigeria