Dates for this course

04/10/10 - 15/10/10

Who should attend:
• Managers who seek increased powers of leadership.
• Managers at all levels who want to improve their interpersonal skills.
• Managers who want to motivate and build team spirit in the workforce.
• Managers who aim to increase the productivity of their subordinates.

Course objectives:
• To equip senior managers with new tools for better management.
• To improve employees' performance by increasing the skills of their managers.
• To increase productivity by effective communication, team-building, delegation and motivation 

Course content:

Week 1
• Evaluating Management Styles
• Influence of Style on Motivation
• Motivational Audits and 360 feedback approaches
• Adaptability & Effectiveness
• Analysing and Interpreting Corporate Objectives
• Measuring Performance
• Effective Appraisals and staff retention
• Monitoring & Follow-up
• Listening Skills
• Conflict resolution
• Effective Speaking
• Selecting Team Members
• Role Leadership in Teambuilding
• Multi-disciplined Teams
• Effective Participation and Providing resources
• Project Planning
• Project Management and Project Reporting
• Budgeting & Forecasting
• Project Review
• Leadership Skills Building
• Models of Leadership
• Adapting your own Style of Leadership
• How to instil vision and motivation in your team

Week 2
• Assertiveness Skills – understanding the various models
• Effective Communication Skills
• Essential Listening and questioning techniques
• Building Rapport and common ground in Effective Negotiations
• Introduction to Neuro Linguistic Programming (N.L.P) & relationship building techniques
• Maximising good use of Body Language to positively influence
• Emotional Intelligence in Management
• The Influencing Strategy – Best Practice
• Achieving a win-win solution in Negotiation
• Negotiating features and benefits
• Personal Presentation and Coaching
• Influencing across cultural differences and global business