Dates for this course

01/11/10 - 05/11/10

Who should attend:

• Managers and staff with direct or indirect responsibility for business or consumer credit.
• Credit and risk managers who wish to add to their knowledge about the financial health of customers or businesses.
• Credit and business managers with a working knowledge of accounts and risk assessment.
• Staff that need to know how to determine the creditworthiness of organisations or individuals. 

Course objectives:

• To manage credit successfully.
• To develop knowledge of credit analysis in business to business organisations.
• To understand credit assessment and credit rating.
• To understand how to assess the financial health of a business.
• To reduce bad debts, protect against fraud and to improve the cash-flow of your organisation. 

Course content: 

• The scope of commercial credit control
• Risk assessment
• Setting up an account
• Business credit ratings
• Determining credit decisions
• Collection practices
• Assessing credit control performance
• Recovery of bad debts
• Business to business credit analysis
• Assessing financial health by financial analysis
• Objectives
• Interpreting financial information
• Risk Ratios
• Cash Flow
• Limitation of accounts
• Creative accounting and recent accounting developments
• Use of non financial information
• Minimising credit risk
• Financial warning signs
• Recent credit failures
• Consumer Credit Management
• Credit ratings
• Collection practices
• Legislation affecting consumer collections
• Consumer debt management solution