Supervisory Skills in Practice

Course Ref: HR.8   Course Subject: Register for this course

Dates for this course

01/12/08 - 05/12/08

Who should attend:

  • Mid-management and Line Managers responsible for supervising staff in Companies and Government Departments
  • Group Leaders in various roles.
  • Any person who has the responsibility to manage any number of staff at a functional level within an organisation.
  • Human Resource Officers who wish to further develop their managing style.

Objectives & Benefits of the Course:

  • To develop new ‘front line’ supervision skills in companies and other organisations
  • To practice skills learnt in a workshop style learning environment.
  • Offer a combination of skills and management behaviours to achieve manager successr. 
  • Give a deeper understanding of the initial skills and responsibilities that go with first line management.

The course will cover:
 

  • Leadership Skills:

    • Presence and Authority
    • Motivating individuals and groups
    • Team building
    • Negotiating
    • Delegation

  • Organisation:

    • Management Style
    • Different work structures
    • Planning procedures
    • Time Management
    • Skills base

  • Problem Analysis

    • Management Control and
    • Information
    • Overt and Covert Cultures

  • Communication Skills

    • Oral and written
    • Motivating behaviour
    • Feed-back/interaction

  • Selecting and Inducting Staff

    • Interviewing techniques
    • Appraisals
    • Agreeing & monitoring objectives

  • Other Issues 

    • Dealing with grievances
    • Dismissals
    • Counselling
    • Training Issues
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Other courses in this subject

All of the facilitators have done very well and are easy going and very concerned with our satisfactions in all aspects.

Training Supervisor – NAPIMS, Nigeria