Dates for this course

04/10/10 - 22/10/10

Who should attend:

• Senior company executives who need to broaden the scope of their knowledge.
• Senior managers who want to examine certain aspects of management in greater detail.
• Managers/executives moving into positions of greater responsibility who need to acquire senior management skills.
Course objectives:
• To provide senior managers and executives with an international perspective and an over view of major company management principles.
• An opportunity for experienced executives to examine in detail important aspects of management.
• To provide managers with essentials skills of strategic management of company objectives.
Course content:

Week 1

• The Nature and Challenges of Leadership
• Leadership Skills and Attitudes
• Emotional Intelligence and Interrelationship Mastery
• Developing Personal Authority and Integrity
• Effective Communication Skills
• Listening Skills
• The relationship between good leadership and effective communication
• Maintaining communication in adversity
• Team building for productivity
• Creating the ideal environment for successful staff management and morale
• Building reliable internal networks
• Encouraging conditions for an industrious organisational culture
• The Psychology of Motivation
• Presentation skills and Audience Interaction
• Formal and informal presentations
• Elements of a successful presentation

Week 2

• Assertiveness Skills – understanding the various models
• Building Rapport and common ground in Effective Negotiations
• Introduction to Neuro Linguistic Programming (N.L.P) & relationship building techniques
• Maximising good use of Body Language to positively influence
• The Influencing Strategy – Best Practice
• Achieving a win-win solution in Negotiation
• Negotiating features and benefits
• Personal Presentation and Coaching
• Influencing across cultural differences and global business relationships
Week 3

• Understanding the business environment
• Review of Company Reports and Accounts
• Business Forecasting
• Integrating strategy with the Balanced Scorecard
• Developing the Budget and allocating