Terms & Conditions

Fees Include:

Course Registration & Visa Documentation
Accommodation & Pre-arrival Assistance
Complimentary Heathrow airport transfer*
Reference material & handouts
Welcome Pack
Access to internet, Sky News Channels (where available)
Visits, including Tour of London (where programmed)
Lunch and light refreshments for each course day
Course certificate / Diploma
Course Photo
Farewell Gift Pack
Loyalty offers

Transfers:

We offer a complimentary Heathrow transfer upon your arrival. We must receive the fully completed transfer form at least one week before arrival to guarantee your pick-up.

(*not included on LCT Early Savers)

Substitutions

Substitutions may be made at any time without penalty.

Payment

Course places are not confirmed until a completed registration form and full payment have been received.

Payment is required at least two weeks before commencement of the course start date.

It is important that when payment is made that you advise us of this, in order to track your payment. Failure to pay before your commencement of the course may cause delay in the start of your chosen course and the delay in issuing the visa support letter(s).

Please ensure that the invoice number and delegate's name are given when making the payment transfer

Payment by Cheque

Cheques should be made payable to "London Corporate Training Limited" and crossed "a/c payee only" with the title of the programme(s) clearly indicated on the back.

Please allow 5 days for clearance.

Payment by Bank Transfer

Important Note: Please ensure that the invoice number and delegate's name are given when making the payment transfer. If this is not done it may delay cause delay in sending the visa support letter(s) and your delay in the start of your course.

Sterling Payments should be made to "London Corporate Training Limited" at:
A/c No: 0564 8130.
Bank Sort Code 72-00-00
IBAN: GB 62 ALEI 7200000 5648130
SWIFT: ALEIGB22
Alliance & Leicester Bank, Bootle, Merseyside, GIR OAA, England
Payment Reference: Company name and Invoice number.

VAT

VAT is chargeable at the standard rate, currently 17.5%.

VAT only becomes non-chargeable when the delegate is employed by an overseas non-profit making governmental organisation or a charity. Supporting evidence must be submitted on headed paper with a company stamp.

If you do not forward the completed letter, or you are not eligible for VAT relief, we are obliged to charge you the full 17.5%.

Refunds

If the British Embassy or High Commission fail to issue you with a visa, a 100% refund of the course fees will be paid. There are no deductions or administration charges.

Cancellations

Cancellations must be confirmed in writing.

Cancellations may be made at any time and a refund will be given in accordance with our cancellation conditions. It is accepted that fees paid may be carried forward to another course.

Cancellations are subject to the following:

For cancellations more than 4 weeks before the start of a course, 100% of paid fees may be carried forward to another course or full refund given.

Less than 4 weeks and more than 15 days, 70%of the fees can be carried forward to another course or alternatively a refund of 70% of the course cost can be given.

Less than 15 days, 50% of the fees will be carried forward to another course or alternatively a refund of 50% of the course cost can be given.

For cancellations received within one week of the course start date or if a delegate fails to attend the course, 100% cancellation charge will be made*.

*Wherever possible, every effort will be made to carry forward your payment and accommodate you on an alternative date. However, in certain cases some additional costs or charges may be incurred.

Offers & Promotions

Any person registering for a course must advise LCT of any promotional offer they are applying for at the time of registration.

Discounts can not be added after documentation has been issued.

Terms & conditions apply. LCT reserves the right to remove the offer without notice.

Alterations to the Programme

London Corporate Training reserves the right to improve or make amendments to courses or to the published programme or to cancel any course at any time and to offer an alternative date, a full refund or a credit, without liability for any consequential loss or damage.

London Corporate Training